← All Global Entry enrollment centers
Charlotte-Douglas Airport Global Entry Wait Time (Charlotte, NC)
Charlotte-Douglas International Airport, 5501 Josh Birmingham ParkwayCharlotte, NC 28208
(980) 235-1622
Next available interview:
That's about 1 day out — Very short for a Global Entry enrollment center.
Updated hourly from the live CBP scheduler.
How Charlotte compares
Across the 135 enrollment centers we track, the median wait for the next open Global Entry interview is 3 days. Charlotte-Douglas Airport is currently 2 days faster than the median, which ranks it #18 of 113 centers with open slots.
Upcoming open slots at Charlotte-Douglas Airport
Slots shown are those visible in the CBP scheduler at our last check. Open slots are often claimed within minutes of appearing.
Get a text the moment a new slot opens at Charlotte-Douglas Airport — don't refresh the CBP site manually.
Get SMS AlertsFinding Charlotte-Douglas Airport
The Charlotte CBP Global Entry Enrollment Center is in the International Arrivals Area, on the lower level; the closest parking is the hourly parking deck. Upon entering the terminal, via the Skywalk from the fifth floor of the hourly parking deck, go down two levels for Arrivals. Look for the baggage belt eight (8) Once past baggage belt eight there will be a door on the right. Walk down the hall and turn left at the end of the hallway. Turn left and proceed down the hallway that says, “Arriving International Flights DO NOT ENTER.” At the end of the hallway, before the double doors, there will be a freestanding Global Entry sign pointing toward the office on the right. NOTE: Charlotte Douglas Airport is currently under construction; if you have been to the enrollment center in the past, things are drastically different. Please excuse the appearance on your walk to the office.
Directions as published by CBP for this enrollment center. Confirm at ttp.cbp.dhs.gov before travelling — facilities and access routes do change.
Charlotte-Douglas Airport: common questions
How long is the wait for a Global Entry interview at Charlotte-Douglas Airport?
The earliest interview slot currently showing at Charlotte-Douglas Airport is Saturday, October 31, 2026, roughly 1 day out. The median across the 135 centers we track is 3 days. This figure changes throughout the day as slots are booked and cancelled; we refresh it hourly from CBP's scheduler.
Can I get an earlier Global Entry appointment somewhere other than Charlotte?
Charlotte-Douglas Airport is currently among the faster centers we track, so travelling elsewhere is unlikely to help right now. Any enrollment center can process your interview regardless of where you live, so it is worth re-checking this page if the wait here lengthens.
Why do Global Entry slots at Charlotte-Douglas Airport disappear so quickly?
Open slots at a given center are shared across every applicant watching the CBP scheduler, and cancellations are released continuously rather than on a schedule. A slot that opens at 2am is often gone before most people check in the morning, which is why manually refreshing rarely works and automated monitoring does.
Do I need an appointment at Charlotte-Douglas Airport, or can I use Enrollment on Arrival?
If you are conditionally approved and have an upcoming international arrival, Enrollment on Arrival lets you complete the interview at a participating airport without a scheduled appointment. Availability varies by airport and is set by CBP, so confirm current participation at ttp.cbp.dhs.gov before relying on it. Otherwise you need a booked interview slot.
Where is Charlotte-Douglas Airport located?
Charlotte-Douglas Airport is at Charlotte-Douglas International Airport, 5501 Josh Birmingham Parkway, Charlotte, NC 28208. The center's listed phone number is (980) 235-1622. Addresses and access arrangements are set by CBP and occasionally change, so confirm at ttp.cbp.dhs.gov before travelling.